My Polished Profile

Terms of Service

Effective June 25, 2026

These Terms of Service ("Terms") govern your access to and use of the website at mypolishedprofile.com (the "Site") and any services provided by My Polished Profile LLC, a South Carolina limited liability company ("My Polished Profile," "we," "us," or "our"). By using the Site or engaging our services, you agree to these Terms. If you do not agree, do not use the Site.

Our services

My Polished Profile offers Digital Presence Management for professionals, which may include personal websites, domain registration assistance, LinkedIn optimization, copywriting, and related advisory services. The specific scope, fees, deliverables, and timeline for any engagement are set out in a separate written proposal, statement of work, or order form (a "Service Agreement"). If anything in a signed Service Agreement conflicts with these Terms, the Service Agreement controls for that engagement.

Free tools and informational content

Tools such as the Digital Presence Audit and content on the Site (including insights articles) are provided for general informational purposes only. They do not constitute legal, financial, marketing, or professional advice, and results will vary based on individual circumstances. We do not guarantee any specific search ranking, traffic, lead volume, or business outcome.

Acceptable use

You agree not to:

  • Use the Site in any way that violates applicable law or the rights of others.
  • Attempt to gain unauthorized access to the Site, its servers, or related systems.
  • Interfere with, disrupt, scrape at scale, or place an unreasonable load on the Site.
  • Submit false, misleading, or infringing information through any form on the Site.

Fees, payment, and refunds

Fees, payment schedule, and any deposit requirements are set out in your Service Agreement. Unless your Service Agreement says otherwise:

  • Deposits and payments made before project kickoff are refundable, less any work already performed, if you cancel before kickoff.
  • Once project work has begun, fees for completed work are non-refundable.
  • Monthly care plans renew until canceled and may be canceled at any time before the next billing cycle.

Client responsibilities

To deliver your project on time, we need timely responses, accurate information, and access to any accounts that are part of the engagement (for example, your domain registrar or LinkedIn profile). You are responsible for the accuracy of content you provide and for ensuring you have the right to use any photos, logos, or other materials you supply.

Intellectual property

The Site and its content (excluding client-supplied materials and third-party content) are owned by My Polished Profile and protected by intellectual property laws. Upon full payment for an engagement, you receive a non-exclusive license to use the final deliverables for your own personal and professional use. We retain the right to use anonymized work product and process materials for our own portfolio and case studies unless your Service Agreement says otherwise.

Third-party services

The Site links to and embeds third-party services (for example, Calendly and Google Maps). We are not responsible for those services or their content. Your use of those services is governed by their own terms and privacy policies.

SMS / text messaging

By opting in to SMS messages from My Polished Profile LLC, you agree to receive text messages for customer support, service updates, and other communications related to your account.

You can cancel the SMS service at any time. Just text STOP. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at mypolishedprofile@gmail.com or +1 864.400.2211.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Disclaimers

The Site and all free tools are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation. We do not warrant that the Site will be error-free or that defects will be corrected.

Limitation of liability

To the maximum extent permitted by law, My Polished Profile and its members, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, business opportunity, or goodwill, arising out of or in connection with your use of the Site or our services. Our total aggregate liability for any claim arising out of or related to the Site or a Service Agreement will not exceed the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim, or one hundred dollars (USD $100), whichever is greater.

Indemnification

You agree to indemnify and hold harmless My Polished Profile from any claims, losses, or expenses (including reasonable attorneys' fees) arising from (a) your breach of these Terms, (b) your misuse of the Site, or (c) any content or materials you provide that infringe a third party's rights.

Governing law

These Terms are governed by the laws of the State of South Carolina, without regard to its conflict-of-laws rules. Any dispute arising out of or related to these Terms or the Site will be brought exclusively in the state or federal courts located in Greenville County, South Carolina, and you consent to personal jurisdiction in those courts.

Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by updating the "Effective" date at the top of this page. Continued use of the Site after the changes are posted constitutes acceptance of the updated Terms.

Contact

My Polished Profile LLC
Greenville, South Carolina, USA
meredith@mypolishedprofile.com

See also our Privacy Policy and Accessibility Statement.